Teleclass Education
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April 2017
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About Teleclass Education

Thank you for your interest in Teleclass Education. These are some of the most common questions about teleclasses and accompanying answers. If you have a question or concern that is not addressed here please contact Paul Webber (paul@webbertraining.com).

What are the Primary Objectives of Teleclass Education?

To provide the best possible infection prevention and control information, to the widest possible audience, with the fewest barriers to access.

Providing Conference Quality Educational Opportunities

What is a Teleclass?

 By strict definition a teleclass is a live seminar to which people listen and participate over the telephone, or access through on-line recording.

What equipment is required to join a live teleclass?

The minimum technical requirement to participate live in Teleclass Education is access to a telephone and access to e-mail, or a computer with internet access. Teleclasses take place over the telephone so you can join wherever there is a phone. The presenter's slides and handout notes, and the number of the Bridge Line and PIN code are e-mailed to all registrants at least 48 hours in advance of the teleclass, so access to e-mail is necessary. A data projector could be employed to project the speaker's slides.

How can I access free teleclass recordings and notes?

There are hundreds of teleclass lecture recordings and handouts in the free-access Recordings Library (Recording Library- searchable by key word. Teleclass lectures for which a registration fee is requested will be posted to the free-access area after 12 months of exclusive access by registrants. Recordings are also available by request on a USB stick. 

What is a Bridge Line and how does it work?

Teleclasses depend on telephone technology called Bridge Lines. A Bridge Line is a special telephone line that allows audio conferencing. The Bridge Line phone number and PIN code number are sent out to all registrants two days before the teleclass date. At the scheduled time all registered sites dial the number, punch in the PIN code number when requested, and are automatically in the conference. Access point to our Bridge Line are available in New York, London, Geneva, Sydney, Buenos Aires, and Sao Paulo.

What can go wrong with the Bridge Line?

Problems with our Bridge Lines are rare. Occasionally a high tech teleconference phone won't connect to the Bridge Line number directly. Once or twice participants have had to request operator assistance in making the call because their internal phone system wouldn't do it directly. If too many people dial in at the same time some of them might hear an annoying beeping sound at which time they will have to hang up and try again. Since telecommunication technology can be fragile, it's possible that someone might get "bumped off" the call for some unknown reason and have to phone back in.

What is the Difference between a participant, a registrant, and a site?

A participant is anyone who is listening to the teleclass. A registrant is the specific person whose name is on the teleclass registration form as a contact. A site is the facility from which the telephone call is made into the Bridge Line.

How many people are allowed to listen in at each site?

We impose no limit to the number of people that can participate at each site. On average, there are 16 people participating at each registered site. Most facilities will gather everyone together in a conference room. Some sites link up several conference rooms internally and then phone to the Bridge Line.

What if a site phones in to the Bridge Line from more than one location?

The registration fee is per site (per telephone connection). If one hospital phones the Bridge Line from two different locations it would be considered as two sites, and should therefore be submitting a second registration. However, accommodations can be made by contacting info@webbertraining.com.

What does the registration fee buy?

For the teleclass fee you are invited to have as many people as you wish listen to the live teleclass. You are given unlimited access to the on-line recording of the teleclass, copies of the presenter's slides and a black & white handout of the slides, and you get to be a part of an international community of thousands of healthcare professionals who also believe in Teleclass Education.

Is the long distance call to the Bridge Line included in the registration fee?

The cost of the long distance phone call is the responsibility of the registered facility. The Bridge Line phone numbers do not include a surcharge of any sort.

How long are teleclasses?

A typical teleclass is 60 minutes long. 

How does teleclass education impact developing nations?

Healthcare professionals from developing nations are provided with unlimited access to teleclass materials, including slides, handouts, and on-line recordings. Very rarely would many of our members in low-resource nations have the opportunity to receive this information otherwise. Webber Training Inc. financially supports Infection Control Africa Network, and several infection control education initiatives in low-resource countries.

How is Teleclass Education financed?

Teleclass Education is run entirely by volunteers. The modest costs to run this large global initiative come from teleclass registration fees paid by members in developed countries, as well as from unrestricted grants and sponsorships, and from private donations. Teleclass Education has never made a profit, and never will.

Who is involved in teleclass education?

Teleclass education is made possible through the effort of many people and organizations. Paul Webber heads up Webber Training Inc. and coordinates the teleclass program. Prof. Syed Sattar co-founded the lecture series and remains its mentor. Martin Kiernan runs the European Teleclass Series. Jane Barnett runs the South Pacific Teleclass Series. Dr. Benedetta Allegranzi and Claire Kilpatrick organize the World Health Organization teleclass series. Carolina Giuffré organizes the Spanish-language teleclass series. Prof. Pierre Parneix and Dr. Anne-Gaëlle Venier organize the French-language teleclass series. Prof. Shaheen Mehtar directs the Teleclass Education Africa initiative. Teleclasses are "hosted" (moderated) by many talented and eloquent people around the globe. Michael Essensa and Douglas Barnes provide technical expertise. OSM Networks hosts the web sites. Every presenter, every sponsor, every host, and everyone who has ever registered for a teleclass are also important partners in teleclass education. It takes thousands of us to make teleclasses really work