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| Teleclass | (Free South Pacific Teleclass ... Live Broadcast from the NDICN Conference, New Zealand)
Creating a Culture of Quality and Safety to Reduce Nosocomial Infections |
| Outline: | Abstract:
The persistent high rates of nosocomial infections indicate that traditional approaches to prevention have failed, and that these infections are not primarily a knowledge or technical problem, but rather a complex one requiring social and behavioural change. Traditional best practices and their enforcement either fail outright or achieve only modest and often non-sustained and unscalable improvement. Industrial tools for quality management and improvement, such as Lean and Six Sigma, are only successful if accompanied by a cultural change. Creating an optimal culture of quality and safety requires many different techniques from top-down, bottom-up, and sideways-in. We describe Positive Deviance, a behavioural and social change strategy, and its adoption at the VA Pittsburgh Healthcare System to reduce nosocomial infections. Positive Deviance enabled those whose behaviours needed to change, to self-discover the behaviours and practices that could eliminate transmission of infection in their area of work.
This teleclass will be broadcast live to the South Pacific region, and rebroadcast in North America |
| Date | September 2, 2010 |
| Time | 11am-noon in New Zealand (9-10am in Sydney) ... Rebroadcast at 1:30pm Eastern (New York) |
| Faculty: | Dr Leo Celi, Harvard Medical School / Massachusetts Institute of Technology USA |
| Notes: | Teleclass sponsored by Johnson and Johnson Medical (www.jnj.com) |
| Payment: | (Free Teleclass) |
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